Reach new heights in customer service with Vortia InBox
VORTIA INBOX
The generative AI-powered platform that transforms support.
Deliver ultra-personalized responses and resolve up to 1.5x more tickets daily—effortlessly.
Business Basic plan
Ideal for any type of company, size and sector.
Vortia Inbox operates on a monthly subscription basis.
The first payment will be €399 and includes the cost of integration with your platform and the use of Vortia Inbox for one month.
To renew your Vortia Inbox subscription, you must make regular, consecutive monthly payments of €399 each month.
Both the initial payment and each monthly payment also grant a quota of up to 1.000 conversations for Vortia Inbox. Each monthly payment renewal will add an additional 1.000 conversations to Vortia Inbox.
If your platform consumes these 1.000 conversations before the end of the month and your subscription renews, you will need to purchase additional conversation packs to avoid service interruptions until the next billing and renewal cycle.
You can cancel your subscription at any time; there is no minimum term.
60-day money-back guarantee, no questions asked.
Increase your consumption share as your business grows.
Vortia Inbox 1.000 Additional Conversations is a one-time payment product per unit.
The one-time payment for Vortia Inbox 1,000 Additional Conversations is €99.
This product does not require a monthly subscription; once the 1,000 additional conversations are used, their usage expires.
The 1,000 additional conversations do not expire; they only expire when they are consumed by the queries your platform experiences.
Once the 1,000 additional conversations are used, you can purchase the product again if you wish to increase Vortia Inbox's capacity and maintain the service active.
The price of any additional package with 1,000 additional conversations will always be €99 as a one-time payment.
60-day money-back guarantee, no questions asked.
Boost your agents' performance by 50% with AI. Enhance every customer interaction and tap into a new revenue stream.
Gain deeper insights into every customer.
Equip agents with richer details about the visitor they’re engaging with, such as previous interactions and product feedback.
Use discounts to boost conversions.
Create and share discount codes to help convert undecided visitors into loyal customers.
Provide insights that increase sales.
Give agents comprehensive product details, empowering them to make personalized recommendations with ease—boosting both conversions and average order value (AOV).
Connect customers with agents.
Identify prospective buyers and connect them with agents who can provide guidance and help resolve checkout issues.
Streamline your order management.
Manage orders, refunds, and exchanges with ease — all from within the Vortia platform.
Provide support in any language.
Enable fast and accurate communication in 150 languages by translating all incoming and outgoing chats, emails, and social media messages.
Enhance your replies with Write Assist.
Quickly correct spelling, refine grammar, and transform bullet points into compelling messages that reflect your brand’s style and voice.
Summarize Conversations Instantly with Quick Summary.
Quickly grasp the essence of customer interactions. Vortia transforms long emails and chat threads into concise, easy-to-digest recaps.
Manage everything in one place.
Seamlessly access external data within Vortia through powerful integrations—no more switching between tabs!
Select Light or Dark Mode.
Reduce eye strain and enhance your mental well-being by choosing between Light and Dark mode.
Avoid duplicate tickets.
Save time by preventing repeated resolutions. Vortia detects tickets related to the same customer or order.
Save time using keyboard shortcuts.
Simplify your workflow with keyboard shortcuts. Send, close, search, or switch tickets — perform complex actions in a single step.
Make the most of your screen space for better context.
Experience a clean, streamlined design. Vortia puts messages and context first, letting you view more with less scrolling.
Balance workloads with automatic assignment.
Eliminate manual ticket selection by automatically assigning conversations based on team capacity and expertise. This way, every agent gets an optimal workload.
Streamline ticket routing with intelligence.
Efficiently handle tickets based on subject, intent, customer profile, and more. Eliminate unnecessary reassignments and connect customers with the right team from the start.
Experience unmatched speed.
No more frozen screens or sluggish load times — Voria’s advanced technology reacts to your commands in just milliseconds.
Turn client conversations into business growth
Vortia Insights harnesses generative AI to turn customer interactions into actionable, data-driven insights.
Discover valuable insights from customer interactions.
Understanding what delights your customers—and what holds them back—is key to your growth. Put your customers at the center with Vortia Business Insights.
Continuously enhance with personalized recommendations.
Detect shoppers showing interest in a particular product or category and engage them proactively with tailored product guidance.
Monitor your progress with the ROI Dashboard.
Accurately evaluate and communicate enhancements in team efficiency and overall performance.
Showcase your impact on revenue.
Boost conversions with instant support, and easily track the revenue your team brings in.
Track automation performance.
Evaluate how each automation is performing to make it easier to identify trends and drive continuous improvement.
Transform customer feedback into agent development.
Gather and analyze customer feedback to inform agent training and identify opportunities for improvement.
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See Vortia's AI Agents in action!
Market-leading companies are using Vortia's Artificial Intelligence tools to boost their businesses.